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Opinions, Beliefs and Facts
The impact of blurred lines, disinformation and what to do about it.
Increasingly today, the lines are being blurred between opinions, beliefs and facts.
But this is not a new phenomenon. This has always existed. Particularly the conflation of beliefs and facts. The real difference is that now is the first time in the history of the world that so many of us can share our opinions and beliefs with virtually everyone.
Nor is this a bad thing.
When I was first considering this, I thought I would write something about the importance of offering your opinions on what you are talking about or presenting because sharing your opinion can be sharing a window into your values and who you are.
But as I got deeper into my reasoning, I realised I couldn’t do this topic justice without first taking a wider look at the balance of human nature, society and technology. So please bear with me. The goal here is to give you some actionable content to help you make your communications more engaging and compelling. First, though, we need to look at the environment we are operating in.
Let’s start with some definitions. These will become important later.
Facts - These are independently observable things, processes or actions. A fact is something that is irrefutable. Interpretations of these facts vary, but the bedrock is the observable fact. For example, The Titanic sank is a fact. Why the Titanic sank, or who is to blame for the sinking of the Titanic, is an interpretation of the many known facts that surrounded the sinking.
Beliefs - These operating principles we use to make decisions and may influence our involuntary reactions. Beliefs don’t have the same bedrock solidity as facts. By that, I mean we can determine the essential fact of a thing through some simple questioning. We can soon determine if something is a fact or an interpretation by examining what can or has been observed.
But beliefs are not a black-or-white, on-or-off phenomenon. Beliefs occur on a continuum, from strongly held foundational beliefs to assumptions, which are beliefs that you have adopted without much consideration. This is important because the prioritisation we have of our beliefs makes a huge difference in the way we operate, the actions we take, and ultimately our character, which others observe.
To illustrate, let’s imagine two people have the same two beliefs but with different priorities:
A) People are always trying to take advantage of me, I have to be careful.
B) Family is important. I would do anything for my family.
If a family member were to ask each of our imaginary people to lend them money for a business venture, the answer they will receive will be different. The prioritisation of these beliefs will determine the action each person will take, and although they both believe the same things, that prioritisation will lead to quite different responses. The answer may well be yes in both cases, but the amounts and terms may be quite different.
It is worth noting that this prioritisation of beliefs also translates to your values. More on that later.
Opinions - These are where the Venn diagram of beliefs and ideas meets. Opinions are not something that runs your life. They are not part of your core operating system. They are your ideas about why things happen. They are why you have reasoned out from the things you have observed. Like beliefs, some of our opinions result from careful consideration and some of our opinions we have adopted without much thought, often because they are shared by the people around us.
I would suggest that one of the problems we face in the world today is this misunderstanding of, and sometimes willful, sometimes accidental, conflation of facts. beliefs and opinions.
In the past, the information we consumed as a society was fairly clearly defined and largely created by professionals with some knowledge and experience in what they were doing. We had news presenters and reporters who gave facts and then added some interpretation to those facts, being clear about what was fact and what was interpretation.
People gave us stories for entertainment, fictional stories, or gossip-style stories. Because we knew those sources, we knew where to slot this new information into our mental databases and could access that data appropriately for our mental operating system.
Today we are all accessing a wide swath of information of data from Social Media. I rarely watch the national news on television, I don’t read newspapers, and the only time I read an online news story is if someone sends me a link. I get my news from Social Media sites like YouTube, LinkedIn, Facebook, Reddit, Twitter (not so much anymore), and podcasts.
Chances are this is true for you also.
The difficulty is that many of these sources blur the lines between facts, beliefs and opinions. Most do so unintentionally, but a few are very intentional in how they use this to manipulate their readers or viewers in order to get a specific outcome.
It is not uncommon to find a series of posts, videos and articles that start with an opinion and build on it with rhetoric, conjecture and comparison until that opinion is being held as a belief that must be held by this certain tribe or group. This is how people are radicalised on the internet.
Using this information
Now you may think, “This is all very interesting, Chris, but what does it have to do with me?” Fair question, so let’s look at what this means for someone who wants to share a message with the world either from a stage or from a Social Media platform.
While you may not have defined things the way I have above, you and the people you are talking to have thought about this problem to some degree. Because we have all shared that experience on Social Media where we have heard something interesting from someone. It piqued our interest, and we followed them a little while later, we realised that this person was going off on a tangent we were uncomfortable with. So we stopped following them.
You need to realise that this experience is being replicated millions of times daily with every person engaging in Social Media or sitting in an audience. We have all learned through our shared experiences to be a little reserved and a little more discerning about who we pay attention to and follow.
So the takeaway I am suggesting for you is clarity.
Be clear in your communications about what is a definitive fact, what is your interpretation of that fact, what your opinions are, and how this is all coloured by your beliefs.
It is a fact that the advent of Social Media has enabled more people to share more ideas with more people than ever before in history.
It is one of my fundamental beliefs that the sharing of ideas, the adding, mixing, reinterpretation and sharing again is necessary for the evolution of our thinking as a society and will lead us as a whole to a better place, improving lives and opening new possibilities. I can’t prove this. But I believe it deeply, which is why I do what I do.
It is also my opinion that Social Media has disrupted the systemic way that we received and organised our information. Leading to an explosion of conspiracy theories and tribalism on a scale that is unlike anything in our history.
I don’t think this disruption is a bad long-term thing, but I do think that, as a society, we are floundering through this change and trying to figure out what works and how to navigate it.
I also think that if we start to communicate in a way that clearly labels what is a fact, what is interpretation or opinion, and how our beliefs are colouring this, we will reach the audience we want to reach, have the impact we want to have, and accelerate the evolution of ideas that we each feel is important.
Do you need to spell these things out in every post or comment? -Of course not.
If you share some of your core beliefs in some of your posts or talks, and you get into the habit of pointing out when you are going from fact to opinion or interpretation, then I think you will enjoy a higher level of credibility, and you will find your critical thinking on your topic will be the better for it.
The PostScript is a short breakdown of how and why I have structured the Feature Article the way I have to offer some insight into the process and techniques involved.
I think I may have bitten off more than I could chew with this particular piece.
There is far more to explore and consider, and I don’t really feel I did the topic justice. I didn’t end up mentioning how important the fact that you share your opinions and beliefs (and, through them, your values) is to the audience you are building.
To truly resonate with your audience, they need to know who you are, and sharing this information helps them to do that.
Because I had such a big topic, I started with some definitions. This is an important thing to remember in both written and spoken communications. If the topic is a big one, using definitions and otherwise framing the scope of the topic you will be exploring is key.
Ultimately I think there was some interesting stuff in this piece, but I feel that I merely scratched the surface, and there is more to explore. Do you agree?
Let me know if you would like to hear more on this topic.
Snippets is a section where I take some interesting text I have come across in the previous week and comment on it.
One phrase has stuck with me this week, although I am afraid it is a little macabre. But I think it is worth mentioning here, simply because of the impact it made.
This was from an interview on 60 Minutes Australia with Karl Stanley, a friend of Stockton Rush, the founder and CEO of Ocean Gate, and pilot of the doomed Titan Submersible. He said:
“I think Stockton was designing a Mousetrap for Billionaires”
That phrase stuck in my mind because it paints a picture that is dissonant to how we usually think of mousetraps or billionaires. Yet the meaning is immediately grasped and sticks to us.
Another phrase that jumped out at me this week was from a business podcast I listen to, Peaceful Profits. Somebody quoted Mike Shreeve as saying:
“You’re only as good as the client allows you to be.”
This was in reference to making sure that you select the clients that you are most able to help both for their benefit and for your own. However, it stood out to me because I thought it might be a universally applicable principle.
“You’re only as good as the audience allows you to be” also rings true to me. I have been attending the monthly local comedy club for almost a year, and the difference the audience makes to a night cannot be overstated.
On the one hand, it would be nice if you could pick your audience. But where that is not possible, it is then important to condition your audience as much as you are able to ensure both you and your audience gets an outcome you are happy with.
In the comedy club, this ‘conditioning’ is done by the MC, revving up the crowd and getting them ready to have a good time. In your event, it may be previous speakers or the MC, or at worst, you will need to do some conditioning at the beginning of your talk or presentation to ensure everyone is on the same page.
Please share this newsletter with someone you think is interested in communication.
-Thanks for helping me grow.
Don’t forget to sign up for the launch of Alex Hormozi’s new book $100m Leads.
You can find details here
I highly recommend his first book, $100m Offers, and am excited to see what the next book in the series is like.
Unpacking Wisdom is a weekly section where I dive into a famous (or not so famous) quote and explore how this can apply to the Compelling Communicator.
I think this is one of the most important quotes I have shared in this newsletter to date.
Often I speak to people who question whether they should be on a stage or a platform. Whether they have anything of note to share. Why anyone would listen to them? They question their own credibility and authority.
My answer varies but usually centres on the theme that you are the authority of your own life through your own experience. Sharing your knowledge or experience of things in the context of your life is a thread in the tapestry of knowledge that someone else is weaving.
Your thread may be valuable to that person if they are searching for that particular colour at that time, or it may be just another thread of a similar colour to bulk out the tapestry. But the value of your contribution is not yours to decide. The value is decided by the audience and those who would use it.
All you can do is share your knowledge and experience with clarity, honesty and integrity. If you believe your message is important, then you should work to share it in the most engaging and compelling way you can. The value is still determined by the audience, but doing this will help ensure you reach an audience who will value your contribution.
What I am up to this week…
Professionally:
This week I tried something new. Inspired by reaction videos, I have created a video where I take a close look at a talk to see what we can learn from it.
If you are interested, you can see the video here: https://youtu.be/AdcaP1URJsY
Recreationally:
Last week of Latin Dance this week, with a couple of months break. 😒 My dance partner and I will try and figure out a way to practice so we don’t lose all the ground we gained.
What I am reading:
I am dipping into Robert Ringer’s Action! Nothing happens until something moves.
What I am watching:
I re-watched Extraction and am going to watch Extraction 2 tonight.
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